Contact Us The Gothic Shop
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Contact Us

Contact The Gothic Shop.

These are our most frequently asked questions.  Please use the contact information at the bottom of the page if your question isn't below.

Q: Do you post to my country?
A: Please visit our "Create Your Account" page.  We post to all countries that appear in the Country dropdown menu.  If your country isn't in the list please contact us.

Q: How much is postage?
A: Please see our Delivery Information page.

Q: How long does delivery take?
A: Please see our Delivery Information page.

Q: Do you accept returns?
A: Yes, according to the Consumer Contracts Regulations you have a right to return your purchases for a refund or replacement. Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. Please see our Returning Goods page for more details.

Contact Us By Email
This is our preferred method of contact.
Please email

Contact Us By Post
The Gothic Shop, c/o Ace Storage, 7 Broadfields Retail Park, Bicester Rd, Aylesbury, Bucks, HP19 8BU, United Kingdom.
(these premises are not open to the public)

Contact Us By Telephone
Call us on 0844 3570866
(Mon - Fri 10:00am - 2:00pm)
Calls are charged at 7p per minute from a UK landline and vary from mobiles - mobile charges are set by your network provider.

UK Postage £2.95 per order.
Same day dispatch of orders placed before midday (weekdays).
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