The Coronavirus Situation
We are still open for business!
** If we suddenly have to close, please be reassured that we will refund your payment and cancel the order within 24 hours **
Along with the majority of the nation, we have been following the government's guidelines for business operations with a mixture of interest and dread. For the time being the current restrictions seem to be based around physical retail premises, which is something we are not. As such, we are still operating as normally as possible.
Only one of us travels to the storerooms, without using public transport, to do the picking, packing and dispatch of your orders. Whilst background work on the business can be done from home, this aspect obviously cannot. Whilst there we have also implemented additional measures regarding hand washing and surface wipes when processing your orders.
Our sacks of parcels are collected daily by Royal Mail and DPD, and we continue to monitor for updates from them on a daily basis. Some international postcodes have already become restricted and we are currently unable to post to those areas.
As this whole situation continues we will do what we can to keep working, but if further restrictions from the government get put in place that force us to temporarily close, then we will let you know.
We hope things aren't too bad for you all out there. It really is a crazy time, and we need to look out for one another.
Thank you again for your continued support.
Stay safe, folks, and take care.
Julia & Neil