Reviews & Feedback
As a small business we aim to provide a high standard of customer service. Our mission is to provide a wide selection of gothic clothing and accessories to our customers at affordable prices. All items are in stock (unless stated otherwise in the description) and orders are dispatched within 24 hours (week days). We receive positive feedback almost daily, many comments from emails have been pasted below. Also, on each product page there are options to rate and review the items.
Just got home to find my parcel waiting for me thankyou thankyou and thankyou, for the prompt service as always. Please,please please could you include clothing for us voluptugoths you have such lovely stuff but alas not big enough :0(.
Many Thanks Again, i will be back for more hair pieces.
I wanted to let you know that we received the dress today, and it looks beautiful on my daughter! She is so happy with her dress, and I have to tell her to hang it up for now, her graduation is still a week away, but what the heck, she is so excited!
I truly appreciate your rushing this out to you, and while we may not be able to order often, do know that you will hear from us again!
Seeing her so happy, is what it is all about!
Dear Julia, I received the parcel this morning at about 11 a.m. The dress is wonderful and the underbust corset is really nice. I'm very glad for those stunning stuff. The dress suits me well. The first time I ordered from your web shop I was a little bit unsure of it because I didn't know you. I was the first among my friends to order from The Gothic Shop. Now I know you and Neil are very trustworthy people and I hope to buy from you soon :). From the 1st August 2010 I move to Sweden for an 11 months study period. I bet Swedish postal service is better than the Italian one :) and no parcel will be missed again.
Thank you for everything :*
Hi to all, I have recently ordered a skirt and a corset from you & i have to say that i am very delighted with both of my purchases! The corset is a perfect fit and the skirt is just magical!! hankyou sooo much, Kelly xxx
ps.. thanks for the sweetie ;)"
My boyfriend brought me this corset for my birthday, it's my absolute
favorite item of clothing! Thanks so much! Stacey
I received my order today,no 15966 and i wanted to thank you very much for my items.
I'm really pleased with my purchase and I will be back soon for more ! :)
Have a great week-end !
Thanks for getting back to me so quickly :-) Great products and service on my first order by the way!
Best wishes, Emma Lou
Just wanted to say thanks for the super fast delivery, I will definately be a repeat customer based on that alone, and also the great quality and value of the items I bought. Really pleased, and the 10% off and sweet was a nice touch :) It's hard to find good places online to shop that actually have stuff in stock and dispatch it straight away, so I will definately be coming back for more very soon, thank you very much for the excellent service!
i have come back yet again to buy yet more of your beautiful clothes, your site is very user friendly and the clothes are gorgeous, you are very quick to end everything out and my daughter has also become addicted.
thank you also for all the sweets, magnets, pads and lollipops you always send. you are giving us a superb service and i can't sing your praises loudly enuff
lots of love
x paula x
Thanks for getting back to me so quickly :-)
Great products and service on my first order by the way!
Thank you very much for a great service by sending us our ordered dress and shipped it pretty quickly to The Netherlands. Splended!
Was really nice doing business with you.
"Till next time
Had a very pleased daughter on phone today - she loved the pendant and was entranced at the packing and the love hearts enclosed. PS she also loves the clothes you sell so I may have opened floodgates for more shopping.
Children loved the sweets too!!!
I'm just writing to say that I recieved my hell bunny dress today!
Thanks so much, really fast shipping, and excellent product!
I will definately shop again soon!
"Fantastic service - SO quick. I am not a goth or punk but came across your site when trying to find THE perfect bag for a wedding. Knew what I wanted but finding it was proving very difficult. Ordered 3 bags cos didn't know which to choose n love them all! Absolutely perfect - exactly what I wanted. And beautifully made too. Now another dilemma - which to keep! Lovely touch of the Love Hearts in the parcel! Will use you again and recommend you too." ~ Helen
"Recieved everything today and am over the moon to say the least. Everything exactly as described and perfect, perfect, perfect (thanks for the sweets too - kids loved them!) Will definitely be buying from you again." ~ Jocelyn
"Just a quick email to say I have received my items today and I am very pleased, thank you for despatching them so quickly.
I will definately re-visit your shop in the future.
Thanks again" ~ Sarah
"hello this is just an e mail to let you know i recieved my order today.I am very pleased with all the things i got .Thank you. I shall definately be shopping with again " ~ Linda
"Thank you for your very prompt service we received the skirt I ordered yesterday today and my daughter was very impressed with the little sweets, very nice touch. Will certainly come back to you again." ~ Caroline
"You are really my favorite shop for gothic clothes because you are very nice+fast and really cheaper than here in germany!" ~ Xanti
Just a quick note to say thanks for the prompt delivery. The quality of my Sinister velvet vest top is beautiful, excellent value at £14.50.
The Stargazer white foundation is great, I have had problems finding it in shops, escpecially in Northern Ireland!
I will definitely be shopping with the Gothic Shop again, already have my eye on a waist-training corset." ~ Kathryn
"Your amazing Ive never found corsets for such good prices and that good quality. And the service is brilliant delivery is always so quick. I wanted to send a pic but couldn't work out how. So thank you and expect more orders soon xXx" ~ Beverley
Just a quick email to say thank you so much for the lightning fast delivery of my order. The little packet of Love Hearts was a lovely little touch too. Although the top and skirt are a Valentine's present, I gave them to my partner last night to try on and they fit *perfectly*. Thank you again for your great service, and I'll *definitely* be buying from you again.
"Just received an order from yourself. I just wanted say thank you for the prompt delivery. The outfit is amazing. The clothes are absolutely gorgeous! I'll definately be shopping here again!!!
Paula and Tanya "
I'd just like to write and say how pleased I am with the delivery of my 'Black Bow Velvet Collar' which I received this morning. Not only does the collar fit perfectly (I have a rather small, 11.5 inch neck- and often find collars and necklaces far too big) but the delivery was prompt, and I loved my little sweetie surprise!
I'd also like to say that this was amazing value, the quality of the collar is excellent and arrived in perfect condition incredibly promptly.
Thank you, I look forward to buying even more lovely items!
"Thank you very much. Wonderful service.
i´ve received the order and it fits me. Thank you very much for the discounts and the sweets.´Of course we´ll be in touch and I´ll ask for more clothes.
just a quick thank you for my stunning "Victorian Gothic Velvet/Lace Corset Fitted BLACK Jacket" it arrived this morning. its very sexy just like everything else in you very lush webshop hehe :P
"Hi there, I received my Hell Bunny skull pink flower corset today - what can I say, it's fantastic and I love it to bits. I can not believe you can sell such beautiful garments at such a reasonable price. I can wait to wear it tomorrow. Jo"
"Fantastic service from start to finish. Friendly seller - very helpful.
My item arrived well packaged and in record time. Extremely pleased with
my purchase and will be back again!
Thank You!! Julie"
"Thankyou so much!
I got the parcel today, I'm having a horrible couple of days, so it was lovely to have something good to distract myself with. I love the colour of the dreads and the red eye liner is something I have been looking for for months!
Thankyou, a pleasure to deal with you..
Try and relax!
"thank you very much i recived my order :)
p.s thanks a lot for the lovehearts lol ;)" ~ George
"Hello there! I just thought I'd say thank you for getting the skirt and top to me so so quickly (and the Lovehearts are such a nice touch and a lovely little surprise - thank you!). I love this site and I know I'll be shopping with you again :-) xx" ~ Lu
I got my shoes today.
This is the second time I order from the Gothic Shop, and I must tell You that the delivery is always very quick and Your products are gorgeous!
"hi ya julia youve done it once again thank you, uve won me over wit my corset, shoes and skirt and choker fits like a glove, cant wait 2 show them off thank u once again ruth"
"Just wanted to say top I order was absoutly stunning really love it, your shop is one of my favourites and amazing quick delivery, and love the mags
Keep the amazing work up
Order arrived today.
Many thanks for your promp service
Have a great New Year.
Thanks again." ~ Paul
"Thank you so much for the corset you recently sent out it was lovely and a really nice fit! delivery was extremely quick i am very pleased with the product... cant wait to buy again ^_^
"Thank you very much for your efficient service. I am sure I will be shopping with you again.
Merry Christmas and a happy New Year.
"Id just like to say how much i love your website- apart from the obvious gorgeous clothes you also send the stuff out really quickly! i ordered something on sunday night and it arrived tuesday morning! and in the christmas rush :)
thanks!!" ~ Karishma
just recieved the corset, fits perfect and is wicked! Have to look for a skirt to go with. Thanks, really happy, will let my friend know this is the place to get quality gear. thanks again (and for the love hearts, yummy)
big smiles, lisa xx"
Just wanted to say a big thank you for your excellent service. I ordered a skirt from you on Monday and found it had been delivered when I got home on Tuesday. The skirt is fab, as always with your clothing, and fits perfectly. Your site is one of the best around, brilliant items, very good value for money and such good customer service, well done! and thank you for the love hearts!!" ~ Sarah
I wish to say thankyou for your prompt delivery and for the beautiful clothes that I previously bought from yourselves. I love them!
I have just received the parcel today and I wanna thank You because all
the items are soooo beautiful.
Here in Italy is hard to find stuff like that, so I will buy more from
You very soon.
Thank You so much again.
Tania/ Your new happy customer in Italy"
"just writing to say thank you for the newrock bootsand ear ring, someone will be very happy come xmas day.
Also thankyou for the free pack of sweets, haven't had those for a while :)
"Dress arrived yesterday lunchtime.
Thank you for the fantastic service, on time, every time. One pleased father and one very pleased "a darker side" daughter.
Season's Greetings and thank you for the prompt CLASS service.
My good wishes for 2009
"Thank you so much. The package arrived this morning and I can't wait to see my daughters face xmas morning. I might have finally bought her something that she will wear.
"Hi Julia just wanted to say thanks for the prompt delivery of the trousers I ordered for my partner for christmas. Hoping they will fit ok and that he'll be a happy bunny, but I was very impressed with the quick delivery. Thanks and I'll be ordering form you again in the new year, Your women's clothes look fantastic. The website is great too. Cheers.x" ~ Lynda
"I got my order yesterday and I love it. A Big Thank you for the promt service.
The quality is fab. I think I'll end up wearing this over & over.
Thank you all
Just a quick note to let you know my order arrived this morning and I'm
delighted with it and the service I have received.
Have a great Christmas and all the best for 2009
"Just wanted to thank you for a very very quick delivery and how well it was packed so thanks very much my repeat custom will be assured
"What fantastic service, item received today with thanks, like the personal touch and the small packet of love hearts. Brill, thoughtful service.
Rgds and thank you for the continued service." ~ David
"Hi guys just wanted to say a big thank you for getting the order to us in time will definately be shopping with you again.... WISHING YOU ALL A FAB XMAS AND GREAT NEW YEAR AHEAD LOVE FLUFF AND FAIRY STUFF FAIRY GOO XXX" ~ Julie
Just a few words to let you know that I received the sinister dress this morning :) It is absolutely stunning!!!!!!
p.s.: Thanks for the candies :)"
Just to say my package arrived today and i am so happy. it fits perfectly. you have an excellent service, thank you.
Received my order on 25 November. Thanks once again for the speedy service and the lovely packaging (and sweets!).
Also, thanks for the offer of 5% discount at your Nocturnis website. I will be browsing after I have finished typing.
I am so pleezed, have been walking around with a huge grin all day. thanks for the love hearts as well, nice touch.
I would just like to say how brilliant your service is!
I placed an order with you after 10 am yesterday, and it arrived first thing this morning. And, there was a little gift in my parcel to....
The quality of the garments is superb.
I will be back!!!
Thank you so very much. I just received my order. Everthing is great, I particularly love the trench coat. Thank for the love hearts sweets.
i received my hat today and its gorgeous! thanks so much especially for getting
it to me so quickly, i will send you a photo
i also loved the love heart sweets, a really nice touch
thanks again, i will definitely be ordering from you again
thank you for a quick and hassle free order, the dress is perfect in every way. Great quality for the price, I will definitely be shopping with you in the future.
I recently ordered some items from your site for my daughter which I received today and I just simply want to say how pleased I am with your service and fast delivery.
I'll look forward to purchasing more from you in the future.
Thank you very much.
"Hello, I got my dress today!! Thank you again!! I love the dress, it fits perfectly. Oh and thank you for the lovehearts sweets. Im already looking on the website for what to buy next!!" ~ Kate
Just to let you know I received my package, and they are both absolutely gorgeous, thank you so much for all you advice and patience. They fit perfectly, I can’t wait to go out now, I’m really looking forward to it. Oh and thanks for the refund, take care Julia and God Bless.
"I've been meaning to write this thank you note last week when items arrived. Just want to let you know that the items are beautiful more than I expected. Very excellent quality. And thank you for the little treats was eating it while trying your products on. Thanks again excellent packaging, too! Will definitely shop again.
Just wanted to thank you for your incredibly fast and prompt service in dispatching my items. Now you have proven that not only are you good at trying to get stock in and keeping your customers informed, but you provide quality stock and quality service at speed.
All the Best and Hope this finds you well...
"Hello, i just wanted to say, i got the underbust corset today and its gorgeous!! Thank you for all your help. I cant wait to buy from you again!!" ~ Katie
"Just a comment, absolutely love the skirt, just as expected and sppedy delivery. The sweets are always a cute touch too. Many thanks, and funds permitting will be back very soon
"Just want to say that I'm addicted to shopping on your site. You've got such quality products at excellent prices. Having bought footwear, clothing and cosmetics from you and being so very happy with the speed of delivery and the items received I felt I had to let you know that I shall be recommending you to all of my friends! Thank you very much! Feel free to post this message on your site.
"Hi to all .
I cannot say enough thankyou's for such a wonderfull service, and such fantastic quality of my items .
I absolutley adore this shop .
p.s my son loved the sweeties lol xx"
I received my hair pieces today :- )
I completely love them.
Thank you so so much.
Luv Linz xx"
"Thank you so much Julia, it's just arrived, absolutely gorgeous.
I have a pic of me in the twisted dreads, will send it to you.
Thanks again for your wonderful service and site.
Wendy xx xx"
"Thank you so much - I`m so pleased with the clothes I ordered from you, which arrived promptly today. I`m not a Goth - just a middle-aged lady who likes the boho look. I will certainly order from you again.
Many thanks again,
"Thanks for the fantastic customer service and brilliant prices, as always! Nadia"
I got my parcel today. Thank you so much for such a great, speedy service and for sending my TGS and GF orders together. The crucifix and the mobile phone holder are fantastic. Also, thanks for the lovely little bag that my make up arrived in.
I look forward to shopping here again." - Katherine
"Hi, just wanted to say I'm very happy with your site. The delivery was exceptionally fast. I love the shoes and the hoodie. I can't wait to shop here again!
"Received the dress (DS5510) yesterday morning......it's beautiful, can't wait to see my partner's eyes when she opens her pressy next week! Fantastic service too, less than 40 hours from ordering and postie is tapping on my door. Very many thanks." Graeme
"Hi again....My wife's new skirt arrived yesterday, and she is very pleased with it. We are just soooooooooooooooo impressed with how speedy your service is, and just how friendly you are as well. A really big THANK YOU!! once again. Oh, and another big thank you for the packet of sweets...A nice thoughtful touch. Pretty cool as well because my wife got the skirt and I ate all of the sweets!.....Thanks again...Regards....Dave...."
Once again, I am thrilled and excited to receive my latest order from
The Gothic Shop!!! The DS Brocade Short Dress is a perfect fit , I
love the waspie, and the Barbarella watch by Alchemy is gorgeous!!
More applause to you and your staff at The Gothic Shop!!! Take care
and very best wishes!!! - Sincerely, Joan :)"
"hello!thank u very much for exelent service,and for good quality of products!)" - Mila
I just received my skirts and top from your Online store this
afternoon!! I have really taken to the Sinister line - it is
excellent quality and styling!!! Thank you again for your fast and
friendly customer service and for providing beautifully styled and
quality alternative fashions!! You really rock!!! I am a permanent
fan of the Gothic Shop!! - Sincerely, Joan :)"
This is the second time I order from the Gothic Shop, and I must tell You You're the best! The delivery is always very quick and Your products are the best ever! Thank You so very much for Your support and excellent service!! The Gothic Shop also have lower prices than most webshops I have seen.
Thank You very much for the best webshop, and keep up you good work!"
"Thank you again for providing such quality gorgeous clothing!! I received my Dark Star Satin/Lace gown this morning and i just LOVE it!!! I will be wearing it to a friend's wedding next week!! Thank you and keep up the terrific work!! - Sincerely Yours, Joan :)"
"Hi Julia, I'm not sure if you have a comments page about the items received but I just have to say a huge thank for the dress it's arrived and its absolutely gorgeous it fits like a glove as if it had been made especially for me lol
The velvet is beautiful and shines in the light absolutely perfectly....
And it arrived very quicky and well packed thanks for the sweets aswell :-)
I will buy again from the gothic shop!
Many thanks again
I would just like to say a big thank you for my beautiful skirt [Gothic Lace Victorian Bustle Hobble Skirt - Black/Red] which arrived yesterday. I would also like to say how fantastic you have always been at replying to my enquiries even late on Sunday nights! I will defiantly be buying from you again.
Many thanks Yonni x"
"Hello!! I received my Sinister velvet skirt this morning and it is the most beautiful skirt that I now own!! Thank you for carrying such high quality items - they are gorgeous and elegant!! - Kindest regards, Joan :)"
"hi, no questions.....just wanted to say thank you for your suberb service, excellent clothes, great prices and fantastic delivery!!! will be ordering again!! regards helen"
"Thank you again for the gorgeous quality clothing from your store!! I especially love the quality of your Sinister line of Gothic clothing and I just had to rave about you once again!!! I am excited to wear all of the items purchased from you !!
Your excellent customer service and speedy delivery impresses me every time!!-Sincerely Yours, Joan :)"
Just received my replacement skirt,thanks again for your quality service and care to your customers. Iam delighted with all your products which i have purchased!!
"Hello, I just wanted to say thank you, my beautiful dress arrived safe and sound, and it is everything I wanted it to be...... I now have my "outfit" for my daughters Handfasting.
I just received my order this morning and I LOVE the vest tops and Prong choker!!
The skirt fits perfectly and looks divine!! Thank you for providing such timely, efficient service, and for the quality beautiful items at your Online Store!!!
I look forward to being a regular customer of yours!! - Sincerely, Joan :)"
"PPS yours is the best goth site on the web - the range is brillyunt; even for oldies who are trying to tone down a bit without wearing beige cardies "
"Thank you for sending my recent order so quickly!!
I am always impressed by your excellent customer service and timely dispatch!!
I love my skirt, vest top and the Alchemy ring!!! I will be wearing them today!!
With kindest regards, Joan :)"
"Received top today, I absolutely love it , and thankyou for the quick service, will be ordering again soon, thanks again, Amanda "
"I just wanted to say how impressed I was with the speed of delivery and the quality of the item I ordered. Many thanks." ~ Susannah
"Hi, just wanted to say thank you for my delivery! It was vv quick and the goods are exceptional! I will surely come back for more." ~ Ella
"Thank you Julia!!...... I really appreciate your excellent customer service and efficient dispatch!! I have never before received orders so quickly - especially from the UK as I have from The Gothic Shop!!! Thank you again and have a wonderful day!!
Sincerely, Joan :)
PS Your merchandise is also of very high quality and I am very pleased with your selection of alternative and Gothic fashions!!! I cannot find these here in Manitoba!!! :)"
"Hello, I would like to thank you once again for the speedy delivery. Actually I didn't plan on getting the Viesczy pendant, but when I saw that you guys carried it, I knew I had to get it, given that the pendant design has been discontinued by Alchemy Gothic! Best regards, Anita L."
"Hello,I just want to say thanks to you guys. I ordered a corset on this Monday I already got it. I have an event this weekend where i wanted to wear it but i didn't think it'd arrive so fast. And it looks just as great as I expected.
Thank you and I'll order again for sure! Eszter"
"Hi Julia, I received my order this morning. Both the corset and dress are stunning!!The Sinister small is exactly my size and also you were right about the corset 22 :) Many thanks for the beautiful clothes! Looking forward for my next order. Kind regards, Sevasti"
"Hello, I just received my order, and everything fits and looks fantastic, so I would just like to say thank you very much, and thank you for getting it here so quick. I am always on the look out for new shops and yours is fantastic.Thanks again :)" ~ Samantha
"Just a quick note to say my victorian goth velvet jacket has arrived and i am acutally in love with it, and you guys. From the day i ordered it to it arriving was less than 48 hours.Very Impressed :) I am currently prancing around my uni flat in it. Despite getting funny looks from my flatmates - who do not seem impressed. Anyway fantastic shop to buy from and will be back for more clothing. !!!" ~ Lisa
"Just wanted to leave a quick message to say this site is absolutely amazing!!! I couldn't believe how quickly my products arrived! I am so so pleased :) I would like to see ladies gothic trousers on here at some point, but otherwise, this store is perfect! xx" - Claire
"WOOOW wow WOW!! the hoodie i orderd just yesterday is here alredy!! its beautiful n sexy n u kids at The Gothic Shop r the best! great help sortin ma student discount out,quick Quick delivery and a cute lil packet o luv harts 2...'sweet' lil touch teehee ;) you can b assured ill tell ALL ma gothy friends bout u loovly ppls n ill b buyin 4m u again! i cnt express ma praises enuf bu 2 say, onli if more clothes shops were lyk you!!"
"Just to say that I am so impressed with delivery and parcel, we ordered the t shirt on Saturday and it arrived today. Wednesday. This is brilliant service. The t shirt is just great. By the way, my daughter in law will be so impressed - I am a grandma of three!Thanks everso, will be using your web site again real soon." - Sue
"I ordered from you a couple of weeks ago, and the parcel came the next day, Everything was perfect, well wrapped (and the love hearts were greatly enjoyed :) ) Thankyou so much, it was a pleasure to deal with you, the ordering process is simple, the service is amazingly efficient and the things you sell are lovely! I look forward to ordering from you again..
With best wishes, Anna "
"Just to let you know that our order arrived safely. My wife was really pleased, (sorry....a bit of an understatement....was very very very very happy!! is closer to the right answer) and thought the items were beautiful, (those were her exact words) Your site is great and easy to navigate, and your customer service is excellent! We will definitely be buying stuff from you again.....Well, that's true! I have just bought a necklace...." Dave
"...Oh my god.... i almost had a cow when i saw the coat.... it's fantastic..... i effin love it!!! I've just been swanning around the kitchen in it... much to the annoyance of my 10 yr old daughter. Then i tried on the dress..... wow.... it's fantastic too! Put it on with my black tights and New Rock boots.... woweee... my partner's gonna have heart failure when he sees this ensemble!.........Your selection of clothing is the best i've come across yet on the net, and believe me i've looked all over. I'll be logging in again soon to your shop and can't wait!" Allison
"Hair falls (Headrazor Electra) have arrived. Wow. they are the best that i have seen. Cannot wait to wear them. Excellent services. Many thanks, Amanda"
"I bought your Stargazer Gothic Punk Baby Hair Extensions and I just love them. I've looked for about five years for some clip in extensions that were long. I needed long ones because my own hair is long. These extensions are very nice. They are very soft and and seem to wear well. I will be buying more soon. Also, I wrote you and asked two questions at different times about your hair extensions and both times you wrote me back and answered my questions. You were courteous and nice. I appreciate it. Thank You, A Satisfied Customer"
"hello i bought the gothic lilly corset dress with the butterflys on it. and i would just like to say i got it today and i love it, its amazing thank u so much iam so made up with it and am sure my bf will be happy to see what he spent his money on :] thanks it briliant i love it =D xxxxxxx love gemma xxxxxx"
"Fantastic site! Great prices and such quick delivery. I will definately be using your shop again :) Thanks for such a great buying experience!!
Take care, Lizzie"
"Hello and thanks a lot. I truly appreciate the quick and great service
(which is no exaggeration) I just wanted to tell you that the skirt that i
also bought has made my girlfriend very happy. I'm looking forward to doing
business with you again in the future as you run one of the best web-shops i
have had the pleasure of shopping at.
A very happy customer" ~ AS
"thankyou for my order my husband only placed it for me the other day. I was impressed at how quickly i recieved it. All of items are absolutely beautiful and I am looking forward to placing more orders with you" ~ DM
"Hello :) I ordered the black lolita dress from you last month and would just like to say a HUGE thank you. I got it 3 days after which was nice. Im in love with the dress, it looks so much more beautiful close up than it does in the pictures and is great for my first lolita dress. I wear it all the time :D, so thanks again ^_^, xxx R.H"
"your service is brilliant and very prompt, i will definatly be using your site again. :)" ~ SL